Stay DeLulu will be closed October 11-21 for holiday. If you have any questions or concerns regarding a past or current order,  I will be out of the country with limited internet access and  will do my best to respond as soon as possible. Your patience is appreciated. 

Thank you for staying with me, 

Victoria 

 

Returns and Cancellations

Cancellation

Refundable cancellation of orders is accepted within 2 hours of purchase. 

If a cancellation request is made after the order has already been printed, 10% will be deducted from your payment to cover lost materials as well as payment processing fees. 

No cancelations will be made after your item has already been dispatched. 

Returns

If you're not happy with your order, please reach out using our contact me section for resolution.

Items may be returned in their original condition for refund within 25 days of delivery. Buyer is responsible for all return shipping costs. Refunds will only be issued back via original payment method. 

If a package was damaged during transport, you must photograph the entire shipment (envelope and product) and forward it to me so a case can be filed with the postal service. Refunds will only be given for legitimate damages incurred during transportation.